Frequently Asked Questions

Most frequent questions and answers

Are your products certified organic?

No. Our products are made with both natural and organic ingredients. But you can be rest assured that everything you buy from us is completely natural, free of any harmful chemicals, preservatives or additives.

Where can I buy your products?

Best place to buy our products is on our website itself, as you’ll get the widest selection & freshest products. You can also order on NeOrigins. You could also pick up our products in retail stores such as Megs Retail outlet in Shillong.

How do your products have a shelf life of 6-12 months without preservatives?

We are using natural preservatives like sugar, salt, vinegar, oil & spices to preserve products like jams, relishes & mustard. For other savoury spreads and sauces, we use a packaging technology which helps us kill all microbes and bacteria inside the jar.

Where are you located?

Our production and service centre is in Jowai, West Jaintia Hills, Meghalaya.

Do you deliver across India?

Yes we do deliver to most cities and towns across India. Even if you’re in a small place, we want to make sure you can enjoy our products.

Where is my order?

If you feel your order is delayed beyond normal expectation, do get in touch with us and we will do our best to look into it and get it delivered as soon as possible.
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